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Executive Housekeeper

Employment Type:

Job Location: Espira Kinrara

We are looking for a candidate who is dynamic, energetic and result-oriented with attention to detail to oversee and directs all aspect of Housekeeping Operations, which includes public areas, rooms and specified back of the house areas at Espira Kinrara.

Mission

  • To supervise Assistant Executive Housekeeper, Attendants and Trainees in ensuring maximum guest satisfaction.
  • Monitor housekeeping personnel to ensure rooms, and particularly those staying in-house, known repeated guests and others, receive special attention and courteous service.
  • Inform other operating departments of housekeeping matters which concern those, notably the Front Office to ensure the accurate room status and to communicate with Maintenance Department and Laundry matters.
  • Establish and maintain effective employee relations.
  • Conduct such functions as hiring, departmental meeting, performance appraisal, counselling and suspending if necessary to ensure appropriate staffing and productivity.
  • Identify training needs, develop formal training and assist training sections.
  • Schedule routine inspection in attendance of the Assistant Executive Housekeeper.
  • Inspect Housekeeping area from time to time to ensure furnishing, facilities and equipment is clean and in good condition. Replace malfunctioned machines as and when required. Make recommendations to the Head of Property where appropriate.
  • Maintain appropriate standards of dressing, hygiene, uniform, appearance and conduct of departmental employees.

Requirements

  • Diploma and/or Degree
  • A minimum of 8 years hotel experience with a proven track record in a Housekeeping Operations role
  • Good negotiation skills, pleasant personality and likes meeting people

Attractive Remuneration Package to be Offered to Successful Candidates including: -

  • Insurance Coverage (Hospitalisation and Personal Accident) for employees
  • Outpatient Medical Coverage for both employees & dependents
  • Paternity Leave, 90 days Maternity Leave, 10 days per annum Compassionate Leave
  • Up to 21 days of Annual Leave (based on grade) and Hajj Leave

Send your CV to: ahr.humanresource@attanahotels.com

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